this adds to already-existing purchase protection and extended warranty . For most people, the purchase protection benefit offered by some credit cards flies under the radar. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. 5% cash back on up to $1,500 in categories that rotate quarterly (requires activation), 5% on travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1% on all other purchases. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. , other credit card benefits you might be eligible for. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. Past performance is not indicative of future results. Would probably help your claim, Amex should be able to help you out. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. The claim was quickly accepted, and I was issued a statement credit for my purchase. We'd love to hear from you, please enter your comments. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. Coverage is limited to the amount charged to your card, up to $10,000 per item and $50,000 per card each calendar year.^. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. The Hilton Honors American Express Business Card. Heres what you need to know about foreign transaction fees what they are and how to avoid them. The Points Guy, Forbes Advisor, AwardWallet, LendingTree. Related: Best credit cards for extended warranties. By Cristina Gibson | American ExpressCredit IntelFreelance Contributor. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. Finally, its not that hard to snap a photo of a receipt and retain it in your smartphones cloud storage archive for many years. Personal cards with purchase protections from AmEx include: The Platinum Card from American Express. To view rates and fees of The Platinum Card from American Express, see this page. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Each eligible AmEx card is covered for up to $50,000 in claims per year. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card are just a few examples. Products covered by an unconditional satisfaction guarantee. %%EOF As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. Welcome bonus: Earn $200 cash back after spending $500 on purchases in your first three months of account opening. Learn more: How to add money-saving AmEx . Cash and its equivalent (including, but not limited to, gift cards and gift certificates). Who should (and shouldnt) get the Capital One Venture X card? is a location independent digital nomad who has traveled full time since June 2017. Does the Gold card have purchase protection? Find out here how we keep you up to date. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Finally, be diligent, complete and timely when you file your claims. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. If an item is stolen, file a police report immediately. Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Amex's extended warranty perk applies to warranties of five years or less. So for example, if someone were to break into your car and steal your laptop, youd be covered under purchase protection, as long as you purchased it with your American Express card. So, forgetful consumers may want to put their purchases on one of American Express premium cards that include lost items under the Amex purchase protection benefit. Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. All financial products, shopping products and services are presented without warranty. Terms apply. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. Provided you purchased them less than 90 days ago you should be covered. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. Amex Platinum Lost Item Purchase Protection Question So I recently. Improve earnings, maximize rewards and track progress toward dream trips. Purchase protection doesnt require any registration in advance. To start the process, log into your AmEx account and go to the claims center page. AmEx purchase protection covers lost, stolen or damaged items within the first 90 days after purchase. Underwritten by AMEX Assurance Company. Books, magazines or periodicals of any kind. Plus, AmEx can change the coverage at any time. Business Green Rewards Card from American Express is no longer available through NerdWallet. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Credit Card Purchase Protection | American Express UK 4. same thing happened to me, left a small bag under front seat. Ben Luthi is a former credit card specialist for NerdWallet. Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased throughRead More. Not a Cardmember yet? If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. 3 points per dollar on eligible Delta purchases; 1 point per dollar on other purchases. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. For The Platinum Card from American Express, Delta SkyMiles Reserve American Express Card, American Express Gold Card, Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. Just answer a few questions and we'll narrow the search for you. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. As always, check your credit cards guide to benefits to see which benefits apply to you. The purchase must be made in the United States, be in like new condition and the merchant must have previously denied the return. More information can be found, American Express makes it easy you can file your claim. Delta SkyMiles Reserve Business American Express Card. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. Our partners compensate us. You might be using an unsupported or outdated browser. Our partners cannot pay us to guarantee favorable reviews of their products or services. Do not sell or share my personal information. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. From porch pirates to Murphy's law, a lot can go awry between the time you buy an item and make use of that purchase. Press J to jump to the feed. Health care items and/or medical equipment. To be eligible for purchase protection, you must use an American Express card equipped with this benefit and charge at least a portion of your qualifying purchase to that card. Visit americanexpress.com/benefitsguide for details. My next chance to use these benefits came when a computer part failed about a year and a half after purchase and had a warranty of just one year. Terms, conditions and limitations apply. Purchase Protectioncan help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. Earning rates: 4 points per dollar spent at restaurants and on the first $25,000 spent at U.S. supermarkets each calendar year (then 1 per dollar); 3 points per dollar spent on flights booked directly with airlines or on Amex Travel; 1 point per dollar spent on other purchases. In addition to writing for Forbes.com, Aaron is a full-time professional advisor to Fortune 500 companies at a global consulting firm. Purchase Protection Question : r/amex - Reddit and U.S. supermarkets. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. We believe everyone should be able to make financial decisions with confidence. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553 El Paso TX 79998- 9920. Amex has you covered in that instance, too. The Ink Business Cash Credit Card offers up to $10,000 per claim in purchase protection on a card with no annual fee. Purchases must be made in the U.S. or its territories1. Does AmEx purchase protection cover lost items? Best Balance Transfer & 0% APR Credit Cards, NerdWallets Best Credit Card Tips for March 2023, Get more smart money moves straight to your inbox. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Purchase Protection Coverage Period as described below. American Express Return Protection Guide: (Exclusions, Claims) [2021] Things To Do Before Canceling A Credit Card, Best Credit Cards For Travel Insurance Benefits, American Express Business Platinum Review, Delta SkyMiles Reserve Credit Card Review, Rotating quarterly categories earn 5% rewards when activated, up to a combined quarterly $1,500 maximum, Travel rewards rate rivals some of the best premium travel cards, Generous rewards rate in several other categories, Travel bookings must be made through Chase Ultimate Rewards to earn 5% cash back. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. American Express Purchase Protection: Everything You Need To Know Read more. Shop moreconfidently with your Card knowing we have your back. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! Maximum coverage per purchase protection claim: $10,000. Although they didnt make the top five, the following cards offer purchase protection with a limit of $10,000 per incident/claim and a limit of $50,000 per year per account (although Amex cards have a limit of $500 per event for natural disasters*). Finders keepers is not really a thing. Visit americanexpress.com/benefitsguide for details. For a complete description of the policies of your American Express card, select your card on this page. Policies are underwritten by AMEX Assurance Company. This guide will describe the basics of credit card purchase protection and detail the credit cards that offer the best coverage. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. Good news: AMEX includes Purchase Protection as a benefit on all of its cards shown here. **, Morgan Stanley Blue Cash Preferred American Express Card.**. How to file a purchase protection claim with Amex. Keep track of all the required documentation, such as the original store receipt or a printout of an online receipt. Location: ZOA, SFO, HKG. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. Press question mark to learn the rest of the keyboard shortcuts. Before making a significant purchase, know the benefits of each card you could use for the purchase. This is important because many cardholders believe American Express has the least painful claim process of any issuer. Improve earnings, maximize rewards and track progress toward dream trips. Be ready to provide an itemized online receipt or original store receipt of the item as you will need it to receive claim consideration. When evaluating offers, please review the financial institutions Terms and Conditions. Each eligible AmEx card is covered for up to $50,000 in claims per year. 5% cash back on up to $1,500 in combined purchases in rotating bonus categories each quarter (requires activation) and on travel booked through the. Items that are rented, leased or borrowed. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. 0 Please review. Consumable or perishable items such as perfume, light bulbs and batteries. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. If you have multiple American Express cards with varying coverage limits, make sure that your large purchases are made on your cards with the largest coverage limits. Remember that only purchases made with your eligible American Express card and only the amount charged to your card are eligible for purchase protection. American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. For example, AmEx won't approve a claim for damage to an item "purchased for play." Here's a look at how purchase protection programs work. This should be covered under lost item assuming you have the receipt etc. And Visa offers Purchase Security to Visa Infinite cardmembers. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible, When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. diamondsaremadeunder 3 yr. ago. If a loss is due to theft, you may need to provide a copy of the police report. Subject to additional terms, conditions and exclusions. Please read important exclusions and restrictions. However, if your item is just lost or missing, you wont need a police report. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). This is just one scoring method and a credit card issuer may use another method when considering your application. 14 points per dollar at eligible Hilton properties; 7 points per dollar on flights booked directly with airlines or through Amex Travel; 7 points per dollar on car rentals booked directly from select car rental companies and at U.S. restaurants; 3 points per dollar on other purchases. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. Information provided on Forbes Advisor is for educational purposes only. How Much Are Travel Points and Miles Worth in 2023? Purchase protection covers items you want to keep; return protection covers items you don't want to keep where the store won't accept a return. AmEx makes it easy to file a purchase protection claim on its website. read full answer The card has an annual fee of $0, yet comes with a pumped-up earnings structure that covers a wide swath of expenses including travel, drugstores and dining plus rotating quarterly bonus categories in areas many households are likely to find appealing. Tip: Use WalletFlo for all your credit card needs. American Express Platinum Lost Card - WalletHub Amex Platinum Shopping Benefits: Purchase Protection, Credits and More endstream endobj startxref TPG values this bonus at $1,388. Delta SkyMiles Platinum Business American Express Card: $15 back per month on U.S . Welcome bonus: Earn 60,000 Membership Rewards points after spending $4,000 on purchases on your new card in your first six months of card membership. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. Though the majority of cards within the American Express portfolio carry purchase protection as a perk, you wont get the same level of coverage from all credit cards. For rates and fees of the Amex Gold Card, please click here.For rates and fees of the Blue Cash Everyday, please click here.For rates and fees of the Amex Platinum Card, please click here.For rates and fees of the Hilton Aspire, please click here.For rates and fees of the Delta Reserve, please click here. Many Amex cards offer purchase protection but coverage limits vary. Amex members get a variety of benefits including exclusive rewards and discounts, 24/7 customer service, travel benefits such as trip protection and car rental savings, and access to extraordinary events. However, these cards didnt make the list because at least one card discussed above featured similar or better purchase protection with either a lower annual fee or better earning rate on categories where youd most likely need purchase protection. endstream endobj 962 0 obj <>>>/Filter/Standard/Length 128/O(-ZK*Kme P1Fi dX)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(U-q U )/V 4>> endobj 963 0 obj <>/Metadata 89 0 R/OCProperties<>/OCGs[973 0 R]>>/Outlines 294 0 R/PageLayout/OneColumn/Pages 957 0 R/StructTreeRoot 349 0 R/Type/Catalog>> endobj 964 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 965 0 obj <>stream Pre-qualified offers are not binding. Editors note: This is a recurring post, regularly updated with new information. There are important terms to follow for this benefit, such as the length of time from the purchase date for which coverage is offered, how to submit claims and even the maximum coverage amount provided by your credit card. %PDF-1.6 % Related: Your complete guide to shopping protections on American Express cards. In the event of theft, you must also include a copy of a police report. The best credit cards for purchase protection - The Points Guy Policies are underwritten by AMEX Assurance Company. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). Claims can be made online or by giving American Express a call at 1-800-322-1277. This coverage is complimentary on most AmEx cards including some debit,. The Blue Cash Everyday Card from American Express is good for earning 3% cash back at U.S. supermarkets (up to $6,000 per calendar year, then 1%), but shopping protection benefits arent beneficial on most supermarket purchases. $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Underwritten by AMEX Assurance Company. There are limitations to this policy, so be sure to read your card's benefits guide for a full explanation of what's excluded under purchase security. Any other documentation needed to substantiate your claim. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. You may need to submit a police report for stolen items and a repair estimate or photos for damaged items during the claim process. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. How do I Earn Membership Rewards Points? American Express consumer cards all offer purchase protections for eligible purchases for 90 days from the date of purchase to file a claim. Can You Get a Credit Card Without a Social Security Number? Amex purchase protection lasts for 90 days from the purchase date. Welcome bonus: Earn $900 cash back after you spend $6,000 on purchases in the first three months of account opening. is no longer available through NerdWallet. How do I find and add Amex Offers to my Card? Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. Call the number on the back of your card for help if you cant find the guide to benefits. So how do we make money? However, this card doesnt offer extended warranty or return protection. All American Express cards with extended warranty benefits provide the same amount of coverage. An itemized receipt from the retailer showing the purchase. The material made available for you on this website, Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Our points-obsessed staff uses a plethora of credit cards on a daily basis. Please visit americanexpress.com/benefitsguide for more details. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases. Terms, Conditions and Limitations Apply. Shopping Protection | American Express US After logging in, click "File a Claim." Go through the online claim process and provide the required information. Also, if it was gone 30 minutes later, it was stolen. The extended warranty does not cover the following items: Also, coverage does not apply to damage from natural disasters, alterations or modifications, power surges, war or acts of war or any item under a product recall.