In my second purchase attempt, I followed up when the item was not shipped although two weeks had passed. Let me know if you want anymore details. Also I havent sold anything since becoming an ambassador. And yes, they dont give a crap about the sellers!!! Anyway I can go on. The answering questions. I wonder what you consider as a gazillion questions. While I agree that there are trolls out there who asks questions just to waste someones time, some people ask a number of questions because quite frankly the item descriptions on many Poshmark listings are abysmal. I do realize some are killing it there and they say they have employees who help. Four times a day for the parties. To make one of these listings available for purchase: click the "Edit" icon on the listing details page > select "Mark as Available.". Im so glad Ive found this blog post! I dont defend the behavior whatsoever,by anybody. My guess is she received the shirt and tried to iron the rayon material and burnt it. I also didnt like that the shipping was the same price no matter the item was. It was bought immediately and the buyer asked me to ship it asap which I rushed to the post office to do. I appreciate your post. This post is a real eye opener and should be shared as a fair warning to all. I am recently new to Poshmark, and so far have only had great experiences selling and 5-star reviews. Thank you for making this outlet to bring light to the truths of Buyer and Seller experience on Poshmark. Obviously, sharing is key to making sales on Poshmark. They didnt reply to me at all, case still in review, and my account seems to be restricted without notice ( as I cant list anymore items ). Note: To be successfully sent, the offer must be at least 10% below your lowest offer in the last 90 days. I contacted posh support and without warning they shut my closet down again. Hi Desiree! My Closet - Poshmark Home My Closet All Items Available Items Available + Dropping Soon Items Dropping Soon Items Sold Items My Closet Sort By: Just In Accepting All Reasonable Offers-Plus Bundle & Save 25% Off Two Or More Items $900 Size: OS my closet conniecampos 4 9 Meet your Posher $999 $999 Size: XL My Closet thriftygramma 4 2 Thats what I found so frustrating. Press question mark to learn the rest of the keyboard shortcuts. Best of luck. Thanks for all the threads and all the comments. I was honest in my review and stated that the dress was beautiful, but that the description was lacking details that were important to a buyer and I explained in detail what I saw upon receiving the dress. I even asked the girl if she wanted, she could just cancel the order and keep it when she gets it just so I dont get a bad review ( I have 5 stars so far and worked hard for it) It just isnt fun for a good seller. I do not like that this site has no way to message, and you cannot see, to my knowledge, peoples reviews. This countrys healthcare is the biggest scam. I have no way of getting my money back from PM. They were orgininally in a bundle but one of the shorts in that bundle got bought by another seller so in the description I made sure to explain that those shorts were sold and reflected it in the price ($10 for each). I am scared to list my stuff. I like the app as a seller, but the buyer experience leaves a lot to be desired. Heres the link: http://bigcommerce.evyy.net/c/380173/185949/2941. After reading your horror stories here, I gather I am better of finding another outlet to sell my things. Smh!! If you get close to that, or exceed it, you run the risk of getting locked up in Poshmark share jail. Love this thank you for sharing your opinion and experience. Has anyone else had this problem. I sold a pair of like new Spanx skinny jeans for a ridiculously low price to someone who I just had a feeling was going to be a problem after I accepted their offer. Jeanette, unfortunately there is nothing you can really do except block that buyer from every purchasing from you again. Since then, Ive sold almost 40 items, which I thought was pretty good in comparison to eBay, which Ive been doing for years. Reasonable Offers Welcome! That my integrity as a seller was being questioned. I even scoured the internet and found a phone number. Again I contact poshmark to stop her from harassing me and ruining my image on poshmark. This is all bogus I had an excellent reputation on Poshmark almost a 5 rating never had replicas? I emailed them re: the shipping delays from the hurricanes and got an email that said if you cant ship your order on time you need to cancel. People leave comments on how ugly my stuff is and how they have a similar item and telling people to not buy it but she has never bought anything from me. There are apps out there that are truly personal, do treat sellers well, aside from opening own sites. So she then attacks my page commenting on every listing calling me a scammer posting my address for all to see. I just started selling and already I seem to have gotten a fraud situation. They dont charge any fees at all to sell your stuff! She also has comments from other poshmark accounts calling her out on being a bad seller and harassing them to which she responds by calling them names like whore and piece of shit. Its crazy and again poshmark does nothing. Step 2, who will I buy wholesale from? Lol. Disabled for bad behavior with a few pending purchases of my own and a few sales pending. Thanks! or can I ask $25 if that what its selling for?/!! I am ready to close down my account already! Gradually ebay swerved everything in the buyers direction. I came across a pair of boots I liked, not quite combat boots, lets call them Combat Lite. Try it out and let me know how it works for you! I have been on Poshmark over a year and have had positive experiences until this week. I wish I could wrap my head around why people are so unnecessarily rude. Scammers everywhere, and the fees are much too high. You also can send the pictures to posh and have them disput it, and refund you or have you send it back to her. Remember that when youre stressing out about a bad review on Posh. My main reasons for abandoning this platform are: 1). Yes! I have an online store as well and have had one for over 12 years! People offer half the price for a listing. Spent a ton of money on buying them. Size: M Eliza J. my_closet_bliss. Im new to Posh and I realize this article is older. Posh approved her case and the bag came back to me ripped to prove her case and support her photos. But it sucks since I have put whole days worth of time sharing and following in the app. But after sharing, liking, and following others, there doesnt seem to be much return. I stubbles across this today after a buyer rated me days after receiving her top. They just said sorry the buyer has been refunded. End of story. Theyve gotten worse! I use social media, my blog, and Google AdWords to drive traffic to my site. I have since had two additional sales that have five star ratings so but I feel that it is irrelevant to Posh. I submitted pictures, but said I refused to touch the item. All my PoshMark items are on a clothing rack with a large linen tablecloth covering them to keep dust off. Launch your preferred web browser and go to Poshmark's Delete User webpage. They do not deserve 20 percent of any sale and they clearly do not protect sellers. Once I launched my store, I never had anyone send me an offer for anything on my site. Its takes waayyyy more time maintaining an actual store than Posh! Size: Neck 14.5 Tasso Elba. Done selling!! Hi; well I am a guy with closet after closet filled of brand-name clothes. With PM new app adding Mens and children its like party overload. Poshmark denied me the ability to buy forever when I paid $70 for Birkenstocks that did not fit, then found out I couldnt return them due to fit, then I wrote that my experience was a scam on the sellers listing. Omg somebody did the same history to me!!! Through a lot of research, I found out that the seller, who had a decent rating, was something of a fake because he was on his third (at least) name and actually had a bad reputation. Years ago, I gave up on Ebay because I purchased something and just never received the item. Most Posh sellers will tell others that the first thing that they do in the morning is share their Listings. The carrot they hold out in front of these users continues to mesmerize. Honestly I think part of the reason people lowball is the absurbly high shipping that raises the price. The item I got back was totally damaged and used and the other one was not in a new state anymore. Ive had another rate me low because she said the pictures made the bag look bigger. I know the seller can offer a discount or free shipping but then you have to add that amount to make your profit especially on low dollar amount items it just doesnt work . For $50. Anyway.. that and the LOW BALLERS are a huge damper on my enthusiasm for the PM app and community. Youll get a full voicemail box, no way to make contact with a live person and no one will respond to your emails. If we keep notifying them of their weaknesses they more than likely will adapt and change to become a better business. Everyone needs to check their monthly reports. If youre sharing too fast, Poshmarks algorithm will proactively give your shares less attention than they would normally get. I appreciate your ideas and will look into it, This has helped me process what I want to do as a reseller since everyones posts have been helpful since I started selling PM in Jan 2017. I just read this last week and breathed a sigh of relief that I have been lucky so far. There customer service is horrible, especially for what they charge! However Im doing same as you! Here's how to do both. -made a white with black logo thank you card. Im beginning to think it would just be easier to delete it. Sales. There are other options besides Poshmark, like Tradesy and even eBay that arent quite as time consuming. Dont get caught up in the rhetoric and politics that coincide with social networking. As a seller, yes, I have had the 8.5 million question buyer who then disappears; but then we have a secondary assumption that inquiry obligates a purchase. Ive been considering finding a new platform for sales. catxluna 4 yr. ago. Im so sick of sharing other peoples things and not getting the same in return. They are all about profit and protecting the scammers within their site. I feel trapped! 3-4 occasions where something was not as described or damaged when I got it and they accept the return or gave me a posh Credit in one instance but in other cases they have totally back me up. A buyer should expect questions. Recently I started putting more time into it and I noticed that I actually started to see more purchases! Thanks Sydney. I quit buying there due to sellers who post zero details on garments, sellers who ship worn and smelly clothing, and sellers who never ship at all after you purchase. now this just leaves a sick feeling in my stomach. As a honest seller, they have never had my back and tonight was it for me. I havent had any major complaints, I do research the buyer or seller before doing any business with them.I have also tried Depop, but still fairly new there. Thanks! All of our users have their very own Poshmark webpage. Just like Uber, the only people making the bucks are the Posh creators!! Poshmark is only out for Poshmark. Size: 9.5 Salvatore Ferragamo. I was such a motivated seller here, and accepted almost all offers even if I didnt even nearly get the deserved earnings. I explained that I bought a Free People jacket and it was too small. The girl picked an area on the side of the sleeve (not visible unless I took a 360 picture) of this jacket to soil it. It is a challenge since my clothing consists of very nice designer items (at very low prices) and not secondhand items, and I think a lot of people are used to buying bargain basement thrift items (which I do not sell). I try to keep off the grid as much as possible. I complained to Poshmark and they sided with her. It was just a $6 boys shirt. They then locked my 1st account with there horribly generic email basically saying I needed to stop harassing Julie. Hi Bernice, when I was active on Poshmark, I certainly cross-posted all of my listings to eBay and Tradesy. I hate they have a buyers protection in place and not a sellers protection. Its true. & 17.75 oz./525 ml Olaplex No. Its just leaves you with a totally violated and helpless feeling. Im kind of a new posher. Posh many times does not care about it being a prohibited item or even a replica because they get their 20% from the sale. My daughter emailed them to find out how to get the bag back. She also never used the bundle feature and on one of her packages she listed a different address entirely to flim-flam me. For sellers who have their own businesses, I can TOTALLY understand how PM is just too time consuming and not that rewarding in return. In this case, it restricts people who are sharing much more than what is considered reasonable in a single day. I agree with you 100%. I couldnt ignore the urge to tell that girl all that I think about those kind of buyers. After a couple of weeks I grew tired and depressed from following these communities on Reddit. She responded that she indeed had been away, and that she would ship it tomorrow. know all the sales & free items. Ive been selling on eBay for over 12 years and never really had any issues up until the past couple of years.omg, scammers galore!!! To find all of the Posh Parties, simply go to the Shop tab, scroll down to Parties, and tap All Parties to see the Party happening now, Parties youre invited to, and all of the past Parties. Im sorry this is happening to you and sorry about your father. The sellers on there have a much higher chance of actually shipping my stuff. I always check items very carefully before listing, If I noticed anything wrong with it I wouldnt of listed. Listing photos showed otherwise. posh is crap. Posh happily accepts my 20% fee and wants us to Share the Love. I dont buy items to resale, everything is from my closet and most all still have tags attached, never used, or if so, maybe once. NO PROTECTION FOR SELLERS AT ALL!! Still cannot seem to delete my account though, and really dont want to be associated with a company who is not accountable to their sellers, has no basic business ethics, and ridiculous customer service. If it is someone who lives in your area and wants to meet to transact (Ive done this and saved the individual the shipping fee), then meet in a public place where others are around and tell them it is cash only!!!! Well I returned them both and yesterday, they send me an email that they would be giving me a store credit for the dress but they were returning the shoes to me. She ended up posting my personal information on various websites and on the posh app, and told people I was never sending her top. I felt like theres a little too much of a spoiled environment on their too, with even sellers turning knit picky buyers. Thank you so much Sydney! Lucky for Poshmark. Im not even sure if they have a brand promise but it seems the expectations users had was contrary to their actual experience. As well as two other resellers I know. I even wrote a very nice message on her page apologizing, asking what I could do to make it right and she did not respond! She took another photo and it was the dress with a tag hanging down from a distance. The guy asked for a PARTIAL refund because he said he just felt that he paid too much for it. And they are wicked. Whats the name of your store? Hi Nicole! I dont like the fact they can shut down my closet without warning in an instant. I am a seller on Poshmark and I provide many details for the items I sell. I am either closing my closet and no longer selling or purchasing or limiting sales to established buyers/sellers depending on the outcome. Tools. (Ive had to do that with a lot of people on eBay, and previously on Poshmark.). It doesnt even make sense, she says there is lint all over the pants, when it is the style, so I dont even know what to do, or how long it is going to take to find out, who wins. I think its around $50 for a booth rental on weekends and like $250 for an enclosure for the month but its been a while since I have been out there so prices might have changed. Even ebay did a better job. They get 30 days to review. Im glad Im not only honest person that was on Poshmark AMD had a crappy experience. Its true! If and when they finally remove a listing, they do not suspend the account. I posted a beautiful peridot necklace for way cheaper than it was worth. I felt really and until she started being rude. As for advice, you can open your own store like I did on Shopify, or if you dont have HTML knowledge, you could try BigCommerce here: http://bit.ly/2pFg5Mt. They sided with her. The men and women who do this are to be commended, but again, their time is valuable, and are they compensated for it? Deleted listings. Hope that helps! Thats basic customer service that I feel any seller should be prepared to provide. Sales final and as is with description. Does anyone know if the buyer returns the item damaged can you reopen the case? Ugh, I could type and gripe for days on this issue! I thought it looked nice. Go find one of those and dont lowball a seller who has higher prices. Ive been called names plenty. I did request the reinstatement of my buying and selling privileges on Friday. Everything is dry cleaned before sale and Id never sell anything with any noticeable issue and I check thoroughly. Sure enough, she gave me a 1 star rating and checked off every available area for improvement. I am a little less freaked out. The buyer receives it and a couple days after the tracking says its been delivered, the guy messages me and says its damaged. Thank you so much for your comment! The bag was not damaged when it left my home, and definitely was not broken when Concierge received and inspected it or their Concierge wouldve returned it back to me. Thank you for the post. I do think I will send the information to the news outlets. Hopefully shell be banned from Poshmark. Literally sent out same day shipping for a customer NYE-eve. Like items to get notified of sales or price drops. As far as low ballers all you have to do is ignore them. I have sold about 70 items and lately received 3 cases because people wont pay the price for new with tags items i have and i ask 50% of the original price. Does anyone know if it is OK to list the same item on other websites that you have listed on Poshmark or is it exclusive to Poshmark? I spent days on this. That makes me uncomfortable! When you sold an item on another marketplace did you just delete it from Posh or just put not for sale on it? Its been happening for the last 15 items I e sold in a row. If you did, share it with your fellow poshers! I photographed this return and sent to posh and have never heard back. Hey there friends I dont exactly want to say that Im glad I came across this blog/platforn, but it has without a doubt helped me to verify my personal issues with these so called trolls, and shed some more light on the recent 2021 downfall of many of Poshmarks users morale. I entered it as not as described and they gave me until July 2 to return it. She literally said I cant believe you would sell a bag like that for that price. NOTE never asked a question, never made an offer, never asked for more photos or where stains were (as we all know only 4 photos). I read with great interest your reasons for leaving Poshmark. With your own site, you are responsible for driving traffic to it, of course. I suddenly remember why I hate Poshmark, I started using it again and people have the nerve to ask me for $20-$35 discounts. My listings are clear and my integrity is high. from my research of the Posh parties everything I read up on them said that the posh leaders of the parties mainly promoted their own product and that very few people got a lot out of the Posh parties so again bc time is limited for me I do not bother to participate. And I havent had that happen to me before but that def is pathetic upon their part. The lady gets her money back an I get back a dress drenched in perfume An a snag in the brand new dress !!! Thanks for this insightful article. They take weeks to answer your questions and Ive had to cancel a bunch of orders because they failed to ship within seven days. I accepted the dress in the Poshmark app before I had examined it since I was sure that it would be fine coming from a reliable Posher and I wanted to make sure that she received the payment from Poshmark as soon as possible. Dont need the stress. Im slowly building a following and directing traffic to my ShopStylaphile.com through my blog and my social media sites. I think sometimes sellers forget that buyers are on these second hand sites because some people and families cant afford to buy new. They sided with her, I sent them an e-mail saying how as sellers are we protected against people like this, the item probably didnt fit or they didnt like it! I checked everywhere in their faq but found nothing on the subject. I want to open my own shop but am unsure as to how i can get myself out there(i dont have any personal social media). If the Shared successfully banner doesnt pop up, then youre in share jail. When I read all this posh sounds very, very creepy, Hi I have been selling on posh for a year now.theys took all my stuff of there web because I sold a few lipstick I though they were authentic but they turn out to be not,well they owe me $ 90 dollars and its been getting processed since dec 19th I keep emailing them to please deposit my money because I want to delete my account I emailed about 10 to since dec I havent got paid. So Ill start by saying Im Newish to poshmark. I am a very active seller on Poshmark, but I had a buyer damage a coat because it didnt fit. Posh sided with the buyer and she was authorized to return my rocks. I am so sorry that happened to you as well. And if you quit because of them, now theyve not only upset you, but theyve messed up your business. Can someone help me? I have not tried Tradsey, do you feel that your experience is better on Tradsey? Got tired of receiving my good stuff back damaged! I just bought, after 9 months on Poshmark selling actual high quality Branded clothing, one of the Boutique items Poshmark sells to Poshers through their wholesale option. You might try BigCommerce as an alternative. Ive done oretty well for the most part on Posh.Ive learned to give everyone pretty mych 5 stars..or else..I received a velvet blazer marked size Medium recently..upon receiving it..it was barely a size XS..I took the loss..ALWAYS ask for measurements!! Hi Pam! I am professional and just discuss the item. Its like you said low ballers trolls and I had high end designer stuff with tags I felt like I had to lower my prices and those parties never got me any sales I am leaving too, You really hit it on the nose! $300 down the drain. Well duh they are used. Protection needs to be across the board for both buyers and sellers. Also, coincidentally, I had a buyer of an authentic Frey Wille bracelet open a case against me. Posh StoriesOur latest feature, Posh Stories allows you to bring your listings to life and share moments with your followers through short videos and photos. it just seemed like one more time consuming event that I could not commit to so I didnt. Im giving major deals & passing on my discount ( trying to get a small margin if i can but on there its hard!) It just got to the point where I found myself so frustrated with some of the aspects of the app that I decided to branch out on my own. She didnt get it in time for her party so she opened a case. Period. But then again, who isnt?