Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. has links for each of your tickets purchased. The American Rescue Plan Act of 2021 lowered IRS reporting thresholds for all e-commerce platforms including Ticketmaster effective January 1, 2023. Accessible parking must be pre-booked via Ticketek's Accessible Bookings Hotline: Reach them by phone on (03) 9286 1208, or; . $75. Marketplace has its own Twitter account you could try, but the only thing that got them morning for me was consumer affairs. + I had to pay listing fees + I had to pay a $100 administration fee. Buy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. This is a rort stacked in the favour of liquidity for Ticketek & Ive complained to NSW Fair Trading. Press question mark to learn the rest of the keyboard shortcuts. Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. Ticketek Marketplace Terms and Conditions of Sale. I have sold tickets and they are not releasing the money as the show is not until 11/23. Only option is to put in request online and then wait. (which is not true) and therefore I would not be paid for them. Tickets are sold by Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") as agent for and on behalf of Brisbane Powerhouse ("the Seller") and are subject to the following Terms and Conditions. Find trending events near you. Safe, Fast and Verified But since you still have to look forward to the delivery fee, service fee, etc, the amount will only increase gradually. As a result, our customer satisfaction across products went up from 89.2 percent in June 2020 to 94.8 percent in November 2020.". I've bumped the ticket by responding as recently as January 2023. . $148.60. Experiences with selling on Ticketek Marketplace : r/melbourne Open a Virgin Money Go Transaction Account today and make a purchase in the first 30 days to receive a $75 Ticketek Gift Voucher, plus 5,000 bonus Virgin Money Points. It was quite a bit of money, and I'm worried about losing it. All Theatres and productions and sporting events should seek alternative partners. issues and conforming to regulations. Why does Ticketek Marketplace charge fees? - Ticketek Marketplace NZ This is a review for Ticketek marketplace, run by Ticketek. Tropical Storm Agatha, Join. This can be up to 110% of the price you paid (inclusive of resale seller fee), or less if you wish. As it got closer to Christmas I started to worry, as they were to be presents. The Court found that on four separate occasions Ticketek engaged in conduct with the anti-competitive purpose of deterring or preventing Lasttix from supplying its services. About Us | Ticketek Australia StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for Brigham Young University Athletics. Australian F1 2023 - 4 Day Pass. Seven tries before I finally got my second choice of seats. This is a review for Ticketek marketplace, run by Ticketek. Where under TicketExchange you can exchange your ticket with others, under fan-to-fan resale service you can sell your ticket to another fan after being verified as a legit individual seller on the platform. Ticketek routinely mismanages ticket processing which should be simple. Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. i spent 2 hours online and still didn't manage to secure tickets. Its a party over here. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. Get your tickets quickly as they are usually available for a limited time only. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. Tixel has helped hundreds of thousands of people change their plans without getting Your email address will not be published. They They asked me to DM them and then said we cant help you. Now you can communicate to Ticketek Support through this site. My Ticketek; Gift Vouchers; Similar to Ticketmaster, the prices of tickets at Ticketek fluctuate depending on the liking of the individual sellers. If they are still using the Atlassian support portal like last year, you need to click "View request" near the bottom of the email. Ticketek, Eventbrite and many more. Get paid hassle-free, directly from Tixel. *These tickets are also listed on Ticketek Marketplace if you prefer to purchase via the original seller, however the platform adds a service and handling fee ($17.95) a reissue fee ($14.85). I tried it today and I was able to remove my tickets from listing. For Gorillaz and The Avalanches please phone Ticketek on 1300 665 915. . 0 $0.00. Please contact the moderators of this subreddit if you have any questions or concerns. as files or special links. I tried selling my tickets there and they never got purchased. Get a real job. Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. Garbag . I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. They need a better system and more staff it seems. Requesting a Refund. haven't received money from ticketek marketplace : r/melbourne - Reddit This email did not offer any assistance in resolving the issues i had. Absolutely shocking customer service. ticket looks like this you got a mobile ticket from Ticketek. I put in an online request on ticketek a few days ago but haven't heard anything back. I had no idea where to post this, so thought I'd post it here and ask for advice. ticketek marketplace fees - s208669.gridserver.com mobile tickets. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This is what a Ticketek mobile ticket looks like in your browser or mobile app. 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. $200 Negotiable. 55 Plus Rentals Abbotsford, Help? I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. Couldn't be easier. If you cannot attend a performance you hold tickets for, you can re-sell these through Ticketek Marketplace, this is an authorised re-seller and tickets sold or purchased through this site will be accepted at our venue. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. It will charge you a reasonable fee if you opt for ticket exchange. These tickets Venue Info | RAC Arena This surely is an unacceptable way to treat people with a disability. Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets).. During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates. 2. So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. Ticketek Rewards - Redeem gift vouchers when you answer surveys, Buy Snoop Dogg tickets starting at $123.35, Buy Ed Sheeran tickets starting at $89.90, Hot Deals - Get 30% off tickets for the David Strassman comedy show, Shop Cirque du Soleil Crystal tickets starting from $76.40, Shop Lewis Capaldi tickets starting at $99.90. I retried several times with the same result. Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). tickets you wish to list for sale. Ticketek Australia | ProductReview.com.au ticketek marketplace fees - buburayam.asia I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. Instead, you have to install the official Ticketek mobile app you have ago. On 19th April, 2022 I wanted to buy an accessible ticket to the Easter show. Any fees are charged to the buyer on top of the amount you want to receive as a seller. e!!! Ticketek boosts UK presence with Motorpoint Arena Nottingham deal I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. . 1 minute after noon it's my turn and all tickets are already soldthis was a small town concert. Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. Create an account to follow your favorite communities and start taking part in conversations. Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. In other words, it was the same $78 that they charged on the Website. ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. 7 days. We'll automatically reissue all tickets to the buyer. My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. Tickets from $652. If they try to ghost you or pull some dodgy shit, tell them you will lodge a claim with VCAT. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. The majority of tickets may exceed face value and . Ticketek tickets you no longer need. You will be able to receive notifications from the mobile app when your favourites are coming to town and when tickets are on sale. AU. Bank details are correct and theres also a current credit card number that the refund can be processed against. Ticketek does a terrible job of managing this chain of private parties. Sun 2 Apr, 23. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. Press J to jump to the feed. I purchased Red Hot Chilli Peppers tickets the day they went on sale. Tickets bought through Ticketmaster Resale are fully covered by Ticketmaster's guarantee. ticketek marketplace fees. DO NOT reply like a regular email, you won't get a response. So, whether you are looking forward to buying your favourite bands concert ticket or wish to visit an exhibition that has your favourite artists artwork displayed, in any case, Ticketek can help you. Instead I was sent the PDF email after the show. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. This post has been marked as non-political. Functional cookies The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. Tixel supports these tickets as well. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. Always come back with request for more info. Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. Perth: (Feb to Apr 2023) Where: Crown Theatre Perth - Burswood, WA When: The show will run from February to April 2023 Tickets: You can buy Moulin Rouge!The Musical Adelaide tickets via Ticketmaster; Brisbane: (May to July 2023) Where: Lyric Theatre, QPAC - South Brisbane, QLD When: The show will run from May to July 2023 Tickets: You can buy Moulin Rouge!! Idk but if anyone knows how the hell to get in contact with them then let me know. Always quick, always easy. Introducing Fan-to-Fan Resale. I have disputed this decision as;I never purchased a "hard copy" ticket, my purchase was an online 'EzyTicket' print at home pdf.I was never contacted prior to, or on the day of the event (if a problem did arise). Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. Tixel has always been the fastest/easiest/most active market for whenever I've had to sell any tickets! Non existent customer service. A subreddit for Melburnians and Melbourne enthusiasts! Calls to the only listed number for Ticketek are just cut off. The Ticket Merchant | Australia's Favourite Ticket Marketplace Apart from this, they do not charge any additional taxes and convenience fees. What this company did is the following; Mechanic Shop For Rent Paterson, Nj, Before I get into it, I would recommend waiting more than a few days for them to get back to you. Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. Poor service really. And the sellers have an upper hand under this category as they are not charged any additional amount or charges for selling the tickets on Ticketek. Find a selection of real tickets for the hottest upcoming events listed by fans at no more than 10% above face value. Yet they ignore it, still deny payment & request the $100 administration fee. Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma Ticketek New Zealand Limited (Company Number 670708). this, if you are Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. NBA Finals Sports. Does anyone know what I can do? Kids in primary school selling tickets for a school play do a better job. It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. Sell tickets directly from your Ticketek Account. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The last step involves you deciding how you would like to get paid for the ticket. It seems like ticketmaster is a very dodgy site. original You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. I am a bot, and this action was performed automatically. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. Yes! Buy and Sell Tickets. General 1. So as a rule they don't pay out until after the event anyway, even if you sell 6+ months in advance you've just gotta wait , Also the website is slow as fuck and shits me to tears whenever I have to use it. The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. Angie-P 6 mo. Try to use someone else or let me know how I can get my refund. When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. Ticketek Australia Reviews | Read Customer Service Reviews - Trustpilot Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. event you can just upload the file on this page and in a few clicks your listing will be live. After you have posted the listing, you only need to wait for the customer to buy it. Go to "Manage events" in your account. Verification can help ensure real people write reviews about real companies. . * They also charged me $100 administration fee (for what?!) Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. Total Sale. I listed three tickets for one of the Manchester united football matches that occurred last month. However, if you are going to exchange your ticket, Ticketek will charge you a small and reasonable fee for the replacement of tickets based on the price you bought the ticket for and note that it will not exchange the tickets if they are unallocated. McMillan sued Tickemaster, claiming they violated the provision of the Akransas Deceptive Trade . Oct 21, 2021. In the plus side I didnt have to do anything except nominate price. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Website doesn't work. Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? But, they offer a good variety of payment methods like American Express, MasterCard, Diners Club, Ticketmaster gift card and they also accept almost all the other debit cards. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) NHL Playoffs. . This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Required fields are marked *. I can not believe in this day and age HOW BAD this company is. New comments cannot be posted and votes cannot be cast. Further details in the disclaimer. An administration fee of $10 will be charged. Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. The Box Office is located at the Western Entrance and best . After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! Hey, I went through a 10-month ordeal with Ticketek Marketplace last year. All rights reserved. What is Ticketek Marketplace? - Ticketek Australia No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. Many of us haven't booked on line since COVID started, The site is worse than I remember. 2023 U.S. Tax Law Updates You Need to Know - Ticketmaster Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. 2023 ProductReview.com.au Pty. Firstly, create an account on Ticketmasters app or website. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. Barcelona vs Aleague all stars ticket, bought from Ticketek. Naoya Inoue Height Weight, account" option. We use dedicated people and clever technology to safeguard our platform. After your payment is successful, you will receive an instant confirmation message and your order will be placed. Adjust the price slider to $1. Mon 6 Mar, 23. AFL Round 02 Tickets 2021. Can never get a refund on tickets and/or speak to someone within Ticketek. Ticketek wastes YOUR TIME like it doesn't matter. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. Ticketek Australia Find and buy tickets: concerts, sports, arts, theater, theatre, broadway shows, family events at Ticketmaster.com No, my friend, the Festival is 100% Fee Free (yippee!) What did you say to consumer affairs ? Mobile app tickets are becoming increasingly popular lately as well. The two ticketing companies will now include unavoidable fees in prices earlier . Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. $100. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. Scroll down and click the big "Sell Your Tickets" button. Australian F1 2023 - Sunday Only. If this actually happens, how are you going to book the tickets? PDF tickets from Ticketek. Ticketek will charge you the service or delivery fee based on your location and per transaction and nothing is set. Here, you'll have the option to click a button to say you're interested. price. Search. I'd accept less for the tickets but if they are going to add an unknown amount, perhaps there is no point. Ticketek Australia you're a pathetic poor excuse for a company. Smart move, I did the same. Paid $193 for $78 tickets. We missed the show! I want an refund, yet there is no way I can get it. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and suppor Featured Events. for everything it works for mobile tickets, it works for print-at-home tickets as well When you bought your ticket(s), Ticketek sent you an email with a file attachment a PDF file that contains one or more . Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? I've tried to contact ticketek through email but they haven't responded at all and its been ages. I will never purchase anything with you again. FAQ | Sydney Coliseum * In total they unlawfully took all this money from my credit card and pocketed the money as well from the ticket buyer. See Tickets. For Light Creatures please phone Adelaide Zoo on 8267 3255. . You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. A truly digital company, ticketek.com.au is Australia's . The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. Less missing out, more going out. Ticketmaster vs Ticketek: your favourite artists concert is approaching soon, and the booking of tickets has started but you are not able to get tickets until the event day. Cut & past of a review Ive added to a number of sites & Ive just asked a TV Station if it would do an expose: Ticketek Marketplace is a Rort. . Will be taking this further, lodged a complaint with both Police and ACORN (cybercrime). Tixel is a safe ticket marketplace to trade tickets from Ticketek. You will be able to find discounts of up to 30% on selected shows. Mar. I was ready to go on the dot and within a few seconds I was at the resale site paying three times the amount, for really crap seats. Tixel is a fan-to-fan marketplace for . Since both the platforms have given the control of ticket pricing to the hands of sellers, the prices will vary according to the sellers preferences and you will have to go along with their decision. It goes against our guidelines to offer incentives for reviews. Clunky unhelpful booking site for Mary Poppins Melbourne. To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. AA. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account.