FYI, just downloaded zoom, and tested with 3 users and video quality is perfect, as you'd expect - so this doesn't seem to be a bandwidth issue, but a specific issue with Teams ? Here is my 10 second video, and it's bitrate is pretty high. Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. You have to consider other factors too like packet loss and jitter. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. The following table shows how Teams use bandwidth for your reference: Thank you for the link. Select Blur to blur your background. Might be some blocked ports MS Teams I using? Line Meeting with 720p quiality using the same cam on the same device. - edited They do swing by now and then but Id suggest creating a ticket instead and sort this out in that case, I have exactly the same experience. When using the Teams WebApp, the screen sharing is as crisp as can be. Thank you for the recommendations. 05:51 AM. Virtual backgrounds in Microsoft Teams Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. However, when someone else joins the meeting, it's not only the other side that gets full video quality but when I pin my own video, it's also in full quality for me. Go to Teams Settings > General and check the checkbox for disable the gpu hardware acceleration then restart your teams. https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-d https://docs.microsoft.com/en-us/microsoftteams/upgrade-prepare-environment-prepare-network. I set it to 16:9 and zoom things in on my screen whenever I am sharing though. But it will be max 720P in teams. Data encryption for meetings, chats, calls, and files. It turns out it was back focusing terribly (focused behind me by at least a foot or two). Mar 10 2022 Workaround using in-build screen recording won't work for me, because of the 15minute length limitation.Anyone an idea, how to overcome this? After a couple weeks of running the laptops you will work with the PFE (premier field engineer) to upload the data from each computer > then go through a very detailed analysis. @jsquaredzThanks. I'm trying to use Teams for internal team video call meetings (located in the same building, different offices, same network & internet connection). It's a just 2,2Mb mp4 file, this should be no problem? I was able to work around this by saving my recording in a AVI format and when I uploaded that, the system provided the 1080p playback. If i open Teams in the browser, i have a good quality. Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. But the Zoom (what use the same camera and internet) working fine. Have the same problem whether using teams desktop app or web client. My workstation has plenty of resources on a 500mbps FrontierFiOS connection. Honestly the 1080P cap on resolution is fine, it's more that the whole thing doesn't seem to want to go over ~4mbps of bandwidth which results in very low framerate and bad video compression. Zoom fully supports screen sharing in 4K monitors. I am trying to create how-to videos for my college and when I upload a MP4 video file to Stream, it give me just the 360p playback quality. :). Ah, thanks for the tip. 5 GB of cloud storage per user. Jan 22 2021 Any update or fixes with this? Choose the account you want to sign in with. From what I've read today, Microsoft are as increasing the capacity as we speak due to the high demands. https://office365itpros.com/2020/07/22/teams-memory-management/. Unlimited group meetings for up to 60 minutes. NO! 05:00 PM. 12:19 AM. The best time to increase video quality for telehealth would have been earlier in the pandemic. When the call initiates, Teams says the network or internet, can't remember which, is poor - but I don't see how it can be on those speeds. June 03, 2022, by if i open the camera in AMCAP, and set it to 360P, i has the same look. Same exact experience with teams. Get together virtually anytime and anywherewith a video conference. We have MS accounts in our organisation (120+ user). Prepare your organization's network for Teams - Microsoft Teams | Microsoft Docs. That said, when bandwidth is insufficient, Teams prioritizes audio quality over video quality. Jun 29 2020 Just wish the video quality could be addressed. https://feedbackportal.microsoft.com/feedback/idea/d412260c-a669-ec11-a819-000d3a058885, Delivering new webinar experiences with Microsoft Teams, Whats New in Microsoft Teams | August and September 2022, Make your Microsoft Teams meetings more effective and inclusive. @CW1981 Sorry you are having problems. MP4 as the format unfortunately won't say much. When setting up your video and audio before joining a Teams meeting, select background effects. February 01, 2023, by @Alex BalcanquallI am having the same issue. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. just had terrible video quality and choppy audio changed to Google Meet and it was fine. Jan 22 2019 Ive actually tried to push the video directly and through OBS and I can tell the quality from the camera is perfect like the zoom video shows. I ONLY use it when the invites I receive call for Teams or I avoid it because it is so poor whether I am looking at the other people or my stream to them. 04:27 AM. Would the video improve if we completed the upgrade switch to Teams? In my understanding, we recommend you check if your bandwidth is sufficient. All of our company issued user devices exceed the hardware requirements, Holly Lehman Which I can't understand, because that is what it is made for!? I dunno, check your bit-rate in the bottom right, see what it's set too, maybe your connection is keeping it from using higher bit-rate since it's playing through a streaming service. It seems to cap out at 1080P with very strong compression at a low framerate. September 30, 2022, by Background images are currently limited to PC and Mac clients. 4K camera has in teams a very bad quality. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users? The higher the resolution, the better your images will appear. Here you can choose to blur meeting background, select from a list of images, or upload your own image. Are there any settings in MS Teams or the Office or Teams Control Center that I may have overlooked? Starting the same video from SharePoint works fine Jan 22 2019 FIX: BLURRY or PIXELATED Screen in Microsoft Teams - YouTube November 29, 2021, by Try it with Zoom and you will see how much better it looks. You dock your laptop or tablet to a display that has a different resolution, and then you project in Second screen only mode. Youll see zoom is using more bandwidth and streaming HD video. Stay connected to people even when youre apart. Should I avoid the desktop app?All thoughts / solutions welcome. In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. Zoom, FB, and other video apps it is pretty sharp. So the issue seems to be only happening at initial meeting setup and only in the Teams desktop app (not the browser as already reported by @RonaldDJ). And the TEAMS video quality is around 480p. One of our MVPs just posted a blog about this yesterday: I use a Logitech brio 4K camera. @Paulo247@jsquaredz and all: There are a couple of Uservoice items listed here for this topic. In Display Settings, verify Scaling is at 100%. Note: 2x2 video on Teams for web (Edge and Chrome) is available as part of the public preview . Have the same problem. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. @MelbourneMarsdenMy whole team has dual 27" 4k monitors, which are great for showing a lot of the screen and multitasking. I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. May need to switch to YouTube. Give the companies the option to have a MS Teams appliance local on their gigabit network. The only issue now is that it is showing just the 1080p and the 360p with nothing inbetween. Video calling makes connecting virtually almost as much fun as being there. @UKITGuyWould like to see if you find solution. but even after hours it is available at Stream with 360p only. TERRIBLE!!! @LorenBxThanks for responding. By removing distracting details in the background, the focus remains on the subject in the foreground. We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. ? InFix scaling for apps, turnon or offLet Windows try to fix apps so theyre not blurry. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. Same issue with quality on PC and Mac still, but no problems with Zoom or Google Meets. How does the background effects feature work. We're very happy with the Office365 etc environment in general and I understand the service needs to scale well to the lowest common denominator, but it seems harmless to expand the upper range if everyone in the call can handle it. What are the system requirements for background effects in Teams? Turn the setting for fixing blurry apps on or off manually. Jun 30 2020 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. Mar 05 2022 The next being what size screen are you viewing on. The shared screen is so blurry. on Are you able to provide the same bandwidth scenarios for Skype for Business for comparison? The shared screen is so blurry. Of course I tested a bigger video with high resolution, but there was the same problem. A few things to note for Microsoft (i am sure they already know about this but just in case). Host your video conference in a virtual shared space. - edited MS Teams Video quality is terrible - Page 2 - Microsoft Community Hub Your background options will display on the right. Could be a few things to check here. The video is very blurry after the background effect is enabled. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. 5.9K subscribers Subscribe 9.1K views 1 year ago Microsoft Teams In this video tutorial, you'll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,. @jsquaredzIn a test late last night with backgrounds if I was the only one in the meeting my onscreen image was lower res and background was super low res but as soon as I connected another user a few seconds later the image for both remote and myself was much sharper, I'd say probably 1080p. They look at EVERYTHING down to the packet level. I mean I agree to have this option under control, and I can see you are in a company with excellent hardware, but at least for most giant company I know, still not have/need that. Doesnt make any sense to alter it on the client side right? When people are sharing their screens with me, it appears blurry on my new laptop. For more info, see Turn Focus assist on or off in Windows 10. by 12:14 AM, Same issue here: Uploaded a recorded screen session, with. When using teams as just audio and video - the quality is absolutely fine - everything is very clear. For Teams one of the adjustments involved 'reduced video resolution'. - edited Increase video quality for screen sharing. - Microsoft Community Hub Turns out there are quite a few people apparently having focus issues with Microsoft webcams. on They can look at the logs and diagnose your issue. Playing same Video from SharePoint works perfect why not from the video-platform (Video or Stream)? Is it poor Teams application? On desktop, your new background is set. To find out if Windows can fix the problem, close a desktop app that appears blurry on your main display and then open it again. on Thanks All. You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! We usually use the MS TEAMS, but we use sometimes Zoom. This is really annoying, especially if it's working in US region and not in Central or West Europe?! Sharing best practices for building any app with .NET. Which logs are you referring to specifically? I've seen those articles, but don't think they help me any. Change your background for a Teams meeting - Microsoft Support Why has the moderator marked this thread as having a solution, clearing the cache does not work and there is no-one in this thread that has confirmed it as a fix! 100% agree .. it is riduculous .. and everyone is spending soo much time "troubleshooting" .. MS Teams is overriding the resolution and the results are horrendous. (Work from home | No experience required): Click here to learn more shorturl.at/jKSX2 SUBSCRIBE to get NEW Tutorials Every Week ! For me it is unbelievable that not more Microsoft Teams users are complaining about that. @ChristianBergstrom I have been urging my dept to switch to teams. MS Team force the poorest 360p video quality without any option for user to select a better setting. In case you find the need to blur your video background during a call, you can do it in a couple of clicks. Click here: shorturl.at/jnozH--- Does your screen look blurry or pixelated in Microsoft Teams? Is there some other test/log I should be running/looking at? You should reach out to your Office 365 administrator. On your mobile device, selectBackground effects. I'm hoping to receive a response from Microsoft with a date for the increase in video quality so I can finish up and move on to other projects. Please MS fix this asap. Everything appears blurry and hard to read. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. @exportakademiaDo you had a solution for this already? Has anyone had a similar issue, or knows how to fix this? Aargh. Shared screen is blurry on either screen though. If you have Windows 10 (version 1903) installed, the setting to fix blurry apps is turned on by default. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. @jsquaredzI've discovered that my webcam (Microsoft LifeCam Studio) was the primary reason my video was bad. @wfGTI stumbled onto this thread while looking for fixes. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. May 01 2020 Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Please MS fix this asap. 06:29 PM. Blurry camera when I am the only one on a TEAMS call To find out your version,see Which Windows operating system am I running? E.g. I am on Teams ever day without any problems. Maybe this is happening for you?https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanchttps://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli @Alex BalcanquallI am having the same issue.. very frustrating. For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. It seems like every platform except for MS Teams has video adjustment or filter options either built into app or optional manual control and general video quality of MS Teams is extremely poor -- regardless of my connection or device used (phone OR current surface!) I've personally not had video quality problems, but there are currently many reporting video quality issues. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. It will give you a detailed report of what the issue is. I'm a huge fan of Microsoft. Great for documents and mostly-static app windows. Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. 05:22 PM But have I missed something? - edited I called with microsoft. Find out more about the Microsoft MVP Award Program. There are days when my only human contact is via teams. It isn't as simple as bandwidth. The preview stays very bad quality, but when a call is made, the other end has "better" video. Jan 22 2021 Find out more about the Microsoft MVP Award Program. So there's nothing more to do than just wait until MS fixes the issue? For anyone still seeing this, it's still an issue. Thank you for your valued time in responding. Labels: Best Practices If i just use it in teams directly, the output is 360 ish locally and remotely. The question reads like it could have come from us. https://youtu.be/aW3U16OKTiA View best response Labels: May 31, 2022. I am sure there was one previously on Uservoice but this doesn't seem to have been moved over. I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! 05:22 PM Video playback blurry - Microsoft Community Hub But that was already clear, I guess. It would be nice to see real people and not minecraft villagers :). The Local version of the video changes depending on the source. Amber Waisanen How to Blur Background on Microsoft Teams - All Things How If we share at native resolution, nobody can see what we are sharing. If sharing between two 4K monitors (each user has a 4K monitor) with high band width (very common these days), why does Teams lower the resolution to 1920 x 1080? @jsquaredzJust a heads up that besides your own configuration this is most likely due to the "Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. 06:42 AM, Reinstalling seems to be a solution(see other post here: https://answers.microsoft.com/en-us/msteams/forum/all/screen-sharing-in-teams-is-blurry/e57f1c0b-e21 ). Select action center, and then select Focus assist. Even the other end see a mindcraft view. I would just test with a higher end video and see what happens and go from there. https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app. June 20, 2017. How to blur and change your background in Microsoft Teams Up to 100 participants per meeting. I am using a Logitech c922. - edited What is the recommended size if Im uploading my own custom images to Microsoft? Turn the notification about blurry apps on or off. If this issue or something similar is happening to you, try the steps in this video to resolve this issue. 07:13 PM. Sharing best practices for building any app with .NET. sadly same for me.. as a software developer it's a pain sharing screen with 1080p, when all of us has atleast a 2k screen. I answered my own question. The notification to fix blurry apps depends on the app and might still appear. We are awaiting our analysis as I type. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. by Teams also supports background blur on iOS devices. on 05:50 AM You'll appear nice and clear while everything behind you is subtly concealed. A Microsoft customizable chat-based workspace. This is blurry camera on Microsoft Team. You are right that the current limit is 1080p resolution as per Microsoft documentation. Are there certain settings tools that make higher quality videos more likely? 06:59 AM. - edited For the best experience with custom backgrounds, we recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1920 x 1080 if possible. This Windows 10 feature enables you to manage when notifications appear. I am not sure, but believe the video quality is OK in "the other end" (at the recievers), and that is the most important thing. Minimize distractions and disruptions in virtual meetings with background blur. Microsoft Stream (Classic) Video playback blurry Video playback blurry Discussion Options WOJE Occasional Contributor Jan 21 2019 07:07 AM Video playback blurry I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry . This Windows 10 feature enables you to manage when notifications appear. Here is a video I put together showing this issue. @jsquaredz- The issue seems far more severe with high quality cameras. New comments cannot be posted and votes cannot be cast. New: Microsoft Teams Premium, the better way to meet Exactly the same problem. We have a 4K event camera with 1000Gbit internet connection. I think Ive figured out that no matter if you have one or two people on teams uses a fixed low definition stream.