Read helpful reviews from our customers. |__Plantronics Wireless Headsets |__Mitel IP Phone Headsets Hi, After opening the Plantronics Hub app, make sure that your headset and not the Bluetooth dongle (BT600, for example) is selected in the "Device" dropdown in the upper . Hub can only provide mute synchronization if it is running, while Plantronics devices running in standalone mode with Lync cannot access Windows system settings. Even better, people want to wear it "so your investment pays off. Where To Download Plantronics Cs50 Headset User Guide Pdf For Free This will turn off the sensors and that will allow you to move your head freely without muting the microphone, you will be able to still mute the microphone from the mute key or by swinging the mic boom arm. Reddit and its partners use cookies and similar technologies to provide you with a better experience. INFO 30-Apr-2020 13:39:25,553 [0x00002440]: RefId:[2e6f7096-5ddf-4a3e-aeaf-e651ebeef004] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Check Price at Amazon: 3: Logitech G432 Wired Gaming Headset, 7.1 Surround Sound, DTS Headphone:X 2.0, Flip-to-Mute Mic, PC. It will upload the log files to help us debug the issue. Details. Plantronics B825-M Voyager Focus Uc Bluetooth Wireless Over Ear Headphones Without Microphone Black : Amazon.in: Electronics Electronics Headphones, Earbuds & Accessories Headphones On-Ear 20,65318 FREE delivery March 28 - 29. How to turn off Voyager Focus UC / BT600 mute alert? INFO 30-Apr-2020 13:39:24,972 [0x00002440]: RefId:[c8b51e37-7a83-4b48-aab9-949afb7c6ffd] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} endobj xXI8Ygb'fQ0 9EQ1cz*TD@AaE0r^^E~{d+LH@$) N Md&S-EY-?^nz}vWL9D )lbGJb8F'2l(% -3b!? Uninstalled and reinstalled Skype (all with new latest downloads) Checked and reset all settings for above. Any ideas? Plantronics Blackwire 3200 Auricolari con cavo stereo - Nero Thank you Kam Foo Aw, I'm happy to try, where can I obtain the Insider Fast Build? INFO 30-Apr-2020 13:39:26,868 [0x00002440]: RefId:[c916bb86-16c2-43a0-9cf7-a141b19a4c64] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Uninstalled and reinstalled software for Plantronics Hub & Ring Central softphone. Mute on/off problem with Plantronics BT300M - Microsoft Community <>stream One question is are you using Sierra? NOTE Plantronics Hub software allows you to customize your headset's behavior through advanced settin gs and options. It's been over a week now and the issue still exists, can we get an update or ETA from MS? INFO 30-Apr-2020 13:39:24,728 [0x00002440]: RefId:[913b2c8a-e953-492d-a94b-e9ba91ee3456] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,419 [0x00002440]: RefId:[4cb93dfe-4461-4175-a311-c1880dba7ce4] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,700 [0x00002440]: RefId:[bf974f13-3413-4849-b78b-a492fc6aa0c8] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} |__Cisco SPA 3xx, 5xx, 9xx Headsets INFO 30-Apr-2020 13:39:25,494 [0x00002440]: RefId:[aef3bc07-3caf-47c6-91a6-4cb0a07ac22c] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} You can mute and unmute your headset using Plantronics Hub. INFO 30-Apr-2020 13:39:27,065 [0x00002440]: RefId:[b07d286f-0322-41d7-878e-b28a30c52f6e] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,685 [0x00002440]: RefId:[9f7fda25-45b5-40c6-80c5-d83f9f068a93] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again I have tried everything you have suggested. |__Avaya/Nortel 1120e 1140e 1150e I am running into the identical problem with the same release using a Jabra headset 9460 and the Jabra Motion UC headset. 4. Where To Download Plantronics Cs50 Headset User Guide Pdf For Free . Has anybody else read elsewhere about similar problems? Plantronics QD In-Line Mute Switch 27708-01 B&H Photo Video Poly (Plantronics + Polycom) Blackwire 3225 USB-A, On-Ear Mono Wired INFO 30-Apr-2020 13:39:26,094 [0x00002440]: RefId:[155e7bba-5acb-4a98-bccf-e54962e20a0a] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} COMPUTER HEADSETS Mute works local to the headset. How to prevent notifications muting sound on Windows 10 - AddictiveTips Sharing best practices for building any app with .NET. |__Jabra Direct Connect Headsets The headset icon turns green to indicate the device is unmuted. Poly Focus 2 UC and Poly Focus 2 Office is one of the newest headsets in the market and personally I love mine, however as all the new devices as the same thing as with cars, there are going to be glitches or recalls as its human nature. Recently, whenever I mute/I mute myself in a meeting, I get a really loud verbal notification that overrides what my team members are saying. xUMo0=$$mR+LR8 >*6!TEQ'kkNW4,`WlMwRXw 2. In the new Insider Fast build 16.4.203, we have fixed some of the device INFO 30-Apr-2020 13:39:25,380 [0x00002440]: RefId:[4192b57e-a0e7-4856-8c0d-375726682bdd] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Top Rated Plus. Plantronics Blackwire 3325 USB-A - pl.factoryoutletstore.com Solved: Disable WebEx mute integration from headset - Cisco Community Start a conversation Cisco Community Webex Webex Community Webex Meetings and Webex App Disable WebEx mute integration from headset 5580 25 5 Disable WebEx mute integration from headset Go to solution Paresh Gupta Cisco Employee Options 05-05-2020 08:42 AM INFO 30-Apr-2020 13:39:25,311 [0x00002440]: RefId:[20cc9d8c-e27d-470a-885b-4e1affba196b] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 3. Lync / Skype client actually plays Lync_muting.wav when you mute and nothing when you unmute. INFO 30-Apr-2020 13:39:25,831 [0x00002440]: RefId:[41ccfff4-3911-4d07-ba05-3eef253ee5ef] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 4. |__Jabra Wireless Headsets. INFO 30-Apr-2020 13:39:25,214 [0x00002440]: RefId:[cd9a7e66-da59-4f50-8d12-6bbc580df3af] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Hi. 1. As of August 29, 2022, HP Inc. completed the acquisition of Poly. headset is turned off as long as the headset is connected to a 3 5 mm inline audio voyager 6200 uc user guide plantronics Sep 28 2022 web %%EOF Ok. 3. Hey, nobody is perfect, I know. Quit the Plantronics Hub from the task bar Launched Device Manager, under "Sound, video and game controllers" I right-clicked "Planstronics Savi 8200 Office Series" and uninstalled it. "" 4 "power off" . INFO 30-Apr-2020 13:39:25,234 [0x00002440]: RefId:[4df3c1ee-aed3-4f88-87c7-201ab086a1d2] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. BT600: After setting device to mute on it fires back mute off immediately, A customer reports this behaviour. INFO 30-Apr-2020 13:39:26,132 [0x00002440]: RefId:[c9c74928-9770-447a-ab89-113452b641db] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,512 [0x00002440]: RefId:[9ce8d96e-645f-4edc-b58f-eccd1430f658] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again |__ShoreTel IP Phone headsets This option is if you cant download third party software in your computer. Mute notifications during a meeting in Teams - support.microsoft.com INFO 30-Apr-2020 13:39:25,812 [0x00002440]: RefId:[584089ec-aa72-4437-a96f-c5be4e6ea4de] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Poly Lens 4+ - App Store - Apple INFO 30-Apr-2020 13:39:26,171 [0x00002440]: RefId:[39bf1b8e-46fb-4d43-83c0-a25331ed1584] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Is it possible to disable that notification? 0 INFO 30-Apr-2020 13:39:26,607 [0x00002440]: RefId:[b85f21da-b72b-4acc-b713-a3e2ceae46d5] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} It's only the mute button on headset that doesn't work. To mute or unmute your headset, click the headset icon in the System Tray. 1) This feedback can be very loud if other member's audio is silent and you need to raise your overall volume. INFO 30-Apr-2020 13:39:25,745 [0x00002440]: RefId:[933ce551-1fb0-4c27-9b0a-9e15019f167e] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:24,972 [0x00002440]: RefId:[1d1c7c5b-58d4-4159-a154-ce337d0f4cc9] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged <>stream This did not happen until the update to 16.3.240 so I can pretty safely rule out a headset specific problem. |__Plantronics Cisco Headsets Only things I can think of is in Hub General settings you can turn off mute reminder. I have quit, and rebooted, and it still happens. To mute the device, click Mute. 1. I cannot find how to avoid the sounds "mute on" "mute off" in Teams Hopefully we will get some answers in a day or two. INFO 30-Apr-2020 13:39:17,746 [0x00003980]: RefId:[a764b9d8-d5f0-4d51-9c37-68619aaefff6] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton could we kindly keep the language professional? INFO 30-Apr-2020 13:39:26,990 [0x00002440]: RefId:[370e5939-97b3-40bc-9dd9-9c1d25c18d93] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Mute sync is inconsistent with the mute button on the phone. PLANTRONICS VOYAGER FOCUS UC USER MANUAL Pdf Download Most Plantronics headsets give users the option to mute their headsets using the volume buttons on the device. My candidate directory branches where to look are: C:\Windows, C:\Program Files (x86). DEBUG 30-Apr-2020 13:39:17,456 [0x00004ba0]: RefId:[3ea9475a-581e-4c01-bf46-8ff1c9c9edeb] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=CALL_IN_PROGRESS INFO 30-Apr-2020 13:39:25,236 [0x00002440]: RefId:[0e82b773-c729-4a20-9619-089091d9e952] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Whatever the need, you have the ability to turn on and off the microphone on your Plantronics noise canceling headset whenever you like. Additionally, if your headset comes with the PerSono Suite application, you can mute it from your computer. To ensure replacement batteries meet Plantronics high quality standards and for optimal performance, use only OEM replacement batteries by Plantronics. Logitech H570e Wired Headset, Mono Headphones with Noise-Cancelling <>/MediaBox[0 0 612 792]/Parent 679 0 R/Resources<>/ProcSet[/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> |__Avaya Phone 94xx, 95xx Headsets Select Sound. INFO 30-Apr-2020 13:39:25,061 [0x00002440]: RefId:[4d964666-3a4b-47cf-a5c8-fb389bcb6e26] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Brand Plantronics. endobj INFO 30-Apr-2020 13:39:26,255 [0x00002440]: RefId:[3fd6aa73-4eb9-4f39-b715-d69d31ba4ba7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} CORDED HEADSETS ]!~?nWq*k3C{gTt(cuv2&Ac Plantronics headset firmware is v160, Skype for Business is 16..8431.2110. INFO 30-Apr-2020 13:39:25,177 [0x00002440]: RefId:[01e597e8-6a1a-4cbd-8375-cc4239e1c71d] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,494 [0x00002440]: RefId:[e4d43067-9058-4e1e-a6c9-678ccd0cf2d3] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,137 [0x00002440]: RefId:[4d5175fb-65d0-4b28-9d92-78e25d0f2afa] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again |__Yealink T20P T22P T26P T28P T38G |__Aastra Phone Headsets Plantronics 27708-01 Specs. Apple Cell Phone Headsets with Microphone Mute Button, Plantronics Cell Phone Headsets with Microphone Mute Button, endobj For the same reason that you cant be stiff all day when on a call and need to move with your headset Poly had offered a solution as today that avoids this glitch until they fix this matter with the latest firmware update when available. Plantronics Hub: How to Mute/Unmute the Headset