*In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Submitting a response indicates a willingness to work with customers to make things right. I took my car back to the dealer (almost 50 miles from my home) and they took additional pictures. It's an additional revenue source for them with very little overhead. Our customers choose Zurich to protect the people and things they love because they value our knowledge, expertise and financial stability. Sorry to hear about your bad experience. Automotive ProtectionSystems is the issuing provider, administrator and warrantor of Zurich Shield Environmental Protection. Both parties the dealerships and the main company has to answer for their misdeeds. The reason it is not cancelable is there was a product applied to the 2022 ************************* is a copy of the Terms and Conditions for review, you will find under section IX 'Other Provisions' is the documentationstating the warranty in non cancelable. 15 0 obj <> endobj xref 15 37 0000000016 00000 n 0000008392 00000 n High-profile industries often attract risks associated with How long after a zurich shield application can I start detailing? Unfortunately, our product is unable to prevent rock chips from occurring. Contact Us Today at (972) 250-6722 For a FREE ESTIMATE or Questions Regarding our Paint Protection, Paint Correction and Ceramic Coating Services. It appears that Zurich determined this despite not ever having a representative view the car and will capriciously deny a claim based on estimates they think to be too high. Save my name, email, and website in this browser for the next time I comment. I am now getting worried because I see a lot of complaints online that if its not done right it basically sets water stains into the paint, etc. Command those who are rich in this present age not to be haughty, nor to trust in uncertain Rriches but in the living God, who gives us richly all things to enjoy. We are sorry to hear about Mr. ****** frustration. It is unfortunate that the reported damages were not covered however, we look forward to serving ************** should he have covered damages in the future. Independent lab tests, utilizing ASTM B117 standards, confirm thatZurichShield'spaint sealant has the best corrosion-resistant formula among the leading national brands. Our Paint and Fabric protection is a sealant that is applied to the exterior of every vehicle, to help shield it against harmful environmental elements like acid rain, tree sap, bird waste, road salt, and more. Our auto body shop meets the highest standards in quality paint and repair work. We manufacturethe product that was applied to and warrantied on the Jeep you turned into the dealership. My ford dealer offered a exterior and interior protective package called Zurich Shield. Do you know how long it's been on? You do the math and figure out for all those people that buy into it, they are making a ton of money. 0000023814 00000 n Zurich Shield Claim Submission. Any ideas are appreciated! . 0000021320 00000 n Check out specific measures in your location. CLAIM ******: On August 5th 2022 my 2021 Jeep Grand Cherokee L was covered in a substance leaving the paint flat and dull, wheels discolored and lights discolored. Phone: 800-987-3373 Email: [email protected] Fax: 877-962-2567 Mail: Zurich Customer Care Center PO Box 968017 Schaumburg, IL 60196 . ZurichShieldsealants meet the current Volatile Organic Compound (VOC) standards that are set by the California Air Resource Board. Select Care. BBB is here to help. It is unfortunatethat the damage reported in September of 2021 on his 2017 Chevrolet Bolt is not covered under the Zurich Shield product warranty purchased in April of 2018. June 7, 2022; id10t podcast cancelled . 0000001036 00000 n So once you have the paint properly corrected and the Zurich shield applied, learn how to properly wash and maintain the surface to that the paints condition will always look it's best to you. We apologizefor Mr. ******** frustration. 0000015759 00000 n _____ Appreciate 0 Tweet. Its vehicle service. Start Over; Create a Claim; View Claim Status; Claim Submission. Copyright Alchemy 2023. Zurich Multi Shield provides Total and Permanent Disability (TPD) benefits up to age 70 and continuous coverage with Golden Age Disability (GAD) benefits up to age 100. Our unique eco-friendly formula is safe and provides lasting exterior protection from harmful UV rays, bird waste, tree sap, road salts, and other environmental damage. It is a scam. You can receive reimbursement for rental car expenses while your vehicle is being treated for a covered repair. No!! There is no wax, polish, or other substances under the protection. zurich shield care instructions. (In Washington, it is a product guarantee. Exhibiting an extremely durable, color enhancing gloss which protects exterior surfaces including paint, metal, exhaust, stainless steel, and wheels. What is happening is wrong. Detailing Kit: Complete with our car shampoo, Quick-Shine polish, gel wax, and two microfiber towels, our automotive detailing kit is the perfect combination of car care products! While there and inspecting the car we noticed the spots on the hood, roof and trunk lid of the car. Download Zurich Shield and enjoy it on your iPhone, iPad, and iPod touch. Had a couple of bugs on the front - the Zurich is so slick that they wiped right off with a spritz of M34. By creating an inseparable bond on a molecular level with your paintwork you get a coating that cannot be washed off like a or sealant. There is a FINE PRINT on Para 5. top section saying " PURCHASE OF THIS PRODUCT IS NOT REQ AS A CONDITION TO OBTAIN FINANCING OR TO PURCHASE OR LEASE YOUR VEHICLE". Certain restrictions and exclusions apply, and coverages may differ in certain states. I have a Flex buffer and the Porter Cable 1424. On 9/2 I submitted a 2nd estimate, for ********. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Zurich Shield coating is an environmental protection sealant. I again sent the breakdown previously requested highlighting the cleaning labor and materials quoted in the estimate. I expect them to charge me few dollar for actual product cost applied and cover me on new car as original car i holded for 1 month 7 days. You will never have a problem. Turns out they use regular ceramic spray which is a gimmick all in its own and now I have scratches on a truck thats a year old. From all I've read about it, it's no different than any ceramic coating. 9 complaints closed in the last 12 months. Learn how your comment data is processed. Our product has many benefits and our warranty has a list of covered items however, missing paint is a listed exclusion. Thanks. Salesman makes $900. ********************** can forward the photos to ********************************* referencing his claim number and his Claims Representative will contact him to review. By HUMP DIESEL in forum Auto Detailing 101, By lvmyavalon in forum Auto Detailing 101. Regarding the protection of your vehicle, you have various options to choose from. Spills and stains clean up easily. Fenix Vs. Streamlight (2023): Which Flashlight Is Right For You? Marvel Mystery, The powertrain is the whole structure that pushes your car, and an alternator is a critical component of that puzzle. I explained that they could refund the purchase price of the warranty & if they wish to see the vehicle they can see it post-clean up (as it was on 10/28). Ceramic Coating: A Side-By-Side Comparison. When i ask them to Transfer to New car i purchased as i am original buyer of policy, they deny it for this too. PREVIOUS. But i figured the warranty would at least be something i might use. Shouldn't be any issues. Zurich Insurance Group was founded in 1872 and is headquartered in Zurich, Switzerland, as its name suggests. on 8/26 an estimate was sent including supplemental pictures of the damage and cost totaling $9570.15. I'm sure your going to wax and clean your STI often! We are equipped with modern technology required to repair todays complex vehicles including foreign and domestic makes. The limited warranty is renewable for life, in three year increments, with approval from Automotive Protective Systems and a reapplication ofZurichShield from an authorized dealer. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. It's a allegedly a liquid applied to protect the car from bird crap, tree sap, etc. They didn't mention to us that this product is notcancellable. "You And Your shall refer to the *** customer who signs and is listed on the registration associated with this Warranty". Now I have scratches all over on ceramic which as far as I understand is supposed to be a film. 303 Fabric Guard Application Instructions Strengthens and restores water repellency to outdoor fabrics. While washing your car in direct sunlight water can evaporate rather quickly leaving the possibility of water-spotting on your car. Protection for the road aheadDesigned to help keep your vehicle looking good inside and out for years to come, Zurich Shield protects the exterior and interior of your vehicle from harmful elements, road grime, stains and normal wear and tear.Product features- Environmentally sensitive: Zurich Shield sealants meet the current Volatile Organic Compound (VOC) standards that are set by the California Air Resources Board.- Superior product: Independent lab tests conducted in 2007, using ATM B117 standards, confirmed that this paint sealant had one of the best corrosion- resistant formulas among the leading national brands. Customer Reviews are not used in the calculation of BBB Rating. Jun 4, 2017. The result? Please please help us stop this from happening. Apr 16, 2015. On ********* Environmental Protection Registration form, it States that "PURCHASE OF THIS PRODUCT IS NOT REQUIRED AS A CONDITION TO OBTAIN FINANCING OR TO PURCHASE OR LEASE YOUR VEHICLE. Jan 19, 2014. The company mostly specializes in insurance products such as accident, builders. JavaScript is disabled. The short answer is it's applied directly to the color. Their brochure tells you it covers all of this stuff from environmental damages, but then they deny the claim and refuse to stand behind their warranty. When this occurs you must remove it immediately.Talk to a Certified ExoShield Partner about removing and replacing your ExoShield windshield protection. Re: Zurich Shield. BUT if it were me, I'd clay it, polish it, and then just use the Graphene Spray Ceramic Coating (if you don't care about the Zurich warranty) or just use the Ceramic Wax instead and Graphene DS to maintain. Zurich Shield provides more robust protection against physical damage, such as rock chips and road debris. In May of 2022 I took my car to the ***** dealership where I purchased it because I noticed some spots on the hood that would not come out when I washed the vehicle. repellant) barrier, applied in a two step process: Step 1: A chemical fills in the microscopic peaks and valleys. Caring for ExoShield We recommend following these simple care instructions in order to maintain the look and function of your ExoShield. It not only protects your car exterior from rough conditions but also provides glossy showroom-level finishes on the surface. We look forward to serving Mr. ****** in the future should he have damages listed as a covered provision. Long story short, if you want better protection with outstanding durability and a smooth and seamless finish, Zurich Shield is the best choice you can make. I had already waited more than 2 months for them to come see it. Might work OK, but I'd still wash and clay at a minimum before applying the sealant. There is loose stitching, but they refused to fix it. After scrolling through all the complaints and seeing the similar complaints that Im having. Benefits of Zurich Shield Premier Plus. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This is s TRAP to the customer. Here's how that works. In contrast, ceramic coatings are a type of liquid polymer to protect against environmental damage, such as fading, oxidation, and UV rays. 847-842-8866 CYCLE STORE ZURICH. This face shield is compatible with the Elvex VB -10 Universal Face Shield Bracket (FSIS -86B). Anorak, Jan 9, 2015 #4. Get yourself a good quality clay bar, wax and glass cleaner. In bonding to the substrate, System X provides a semi-permanent ceramic coating that wont wash off like wax, polish or sealant ensuring years of paint protection. Scooby Guru . Location: Petaluma. This scam has gone on far too long. It is made to protect your vehicles interior and exterior from minor impacts, weather, and ecological damage. Dan. Certain restrictions and exclusions apply, and coverages may differ in certain states. Alchemy283 Duke St. W, Unit 118Kitchener, OntarioCanada, N2H 3X7www.alchemynano.com. Please consult Zurich Shield Environmental Protection contract for detailed terms and conditions. In most cases dealership add-ons are useless. The only way I would trust a product like that would be if they had to cure it on using heat, which of course would involve removing the body panels. BBB Business Profiles generally cover a three-year reporting period. I am calling on the Better Business Bureau to help all of us what is going on is wrong and it should not happen anymore. May 21, 2014. Cosmetic Maintenance - Wash, Wax, Detail, Repairs Zurich Paint Shield - No instructions LBug Feb 29, 2016 2 LBug Joined Feb 29, 2016 Threads 3 Messages 127 Reaction score 153 Location Brookhaven, PA Car (s) 2016 Honda Civic Touring Feb 29, 2016 Thread starter #1 My car came with the Zurich paint protection already installed. Instructions for reuse of face shield and face mask: 1. After receiving the 2nd denial of coverage from Zurich, the vehicles paint was repaired through my insurance company. This website gives a general overview of Zurich Shield Environmental Protection, available through Universal Underwriters Service Corporation (UUSC), an individual member company of Zurich in North America. I have reached out to the dealership where I bought my brand new 2021 ****** SR with 15 miles on it. an individual member company of Zurich in North American, is the issuing provider and administrator of Zurich's vehicle service contracts in all states except Florida. Paint sealant completely seals and protects paint surfaces from the following: Weather induced fading and loss of gloss Acid rain, bird droppings and tree sap Permanent hard water etching and industrial fallout Interior protection It is 3 X more effective at removing stains and mineral deposits from glass, porcelain, ceramic, fiberglass, aluminum, stainless steel, brass, chrome and synthetic or cultured marble surfaces as opposed to single abrasive action. We apologizefor **************' frustration and a Claims Representative will be contacting him to discuss next steps to resolve the issues with with the paint. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Care of A Ortiz. As others have said, ANY dealer add on is a complete scam. Vehicle Protection products | Zurich Insurance Vehicle Protection products Home Industries Automotive Vehicle Owners Vehicle Protection products See how our vehicle protection products can help you. Unfortunately, scratches are a listed exclusion. It goes on the raw paint so it can bond to the paint for longer. If they want to look at the repairs they can come see it, but it is not in the condition it was when they were supposed to warranty the paint. Paste as plain text instead, Black will appear deeper; red will pop with bright reflections; white and silver will appear as if dipped in glass. Never heard of it and it's likely a jobber piece. 02-25-2011, 05:58 PM #3: Kean. Professional liability insurance, also called Errors and Omissions (E&O) insurance, protects specialized professionals from financial harm and reputational risks. I am new to Buying cars and I have bought this extended warranty for $899.00. Don't wash your vehicle in direct sunlight or while the paint is hot. Complaint: 17340950I am rejecting this response because I was told on the day that I filed this complaint that someone from Zurich's escalation team would contact me within 2 hours. Texas Body Works is Dallas, TX Trusted experts in is zurich shield a ceramic coating. Do not pressure wash your windshield. On the other hand, ceramic coatings can be applied by a professional or a DIY enthusiast. For a better experience, please enable JavaScript in your browser before proceeding. armed forces vacation club for veterans 082 825 4557; welsh keith brymer jones wife [email protected] During our conversation with **************** on 4/6/2022, we asked him to send photos of the damage so we could be sure the damage reported was not covered. We recommend manually washing your windshield with soap and water, or going through a touchless car wash. In winter, avoid using a metal or rough plastic ice scraper as this may cause unwanted scratching.